Cookie Policy

This Cookie Policy explains how WillowNest Storage Ltd (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, www.depositdrape.com. This policy is designed to provide transparency to our valued customers in the United Kingdom, Europe, and the United States regarding how their data is handled.

1. What Are Cookies?
   Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use these technologies to provide you with a consistent and high-quality browsing experience.
2. How We Use Cookies
   We use cookies for the following operational purposes:

Essential Cookies: Necessary for the website to function, such as enabling secure checkout and basket functionality.

Performance Cookies: To help us understand how visitors interact with our site, allowing us to improve navigation and user experience.

Functional Cookies: To remember your preferences and provide enhanced features.

3. Consent and Your Choices
   We respect your privacy and provide you with full control over non-essential cookies.

Upon your first visit to www.depositdrape.com, a cookie banner will appear.

WillowNest Storage Ltd will only deploy non-essential cookies after you have explicitly clicked the “Accept” button on our cookie banner.

You have the right to refuse or withdraw your consent at any time through your browser settings or by interacting with the preference centre on our site.

4. Third-Party Cookies and Payment Processing
   To ensure a reliable and secure transaction environment, we utilise reputable third-party service providers. Specifically, third-party cookies are utilised by our payment processor, Stripe. These cookies are essential for:

Authorising payments and detecting fraudulent transactions.

Ensuring the stability of the payment gateway interface.

Facilitating a seamless checkout process within the regulatory frameworks of the UK and EU.

5. Data Retention Periods
   In compliance with UK, EU, and US data protection standards, we do not retain cookie data longer than is necessary for its intended purpose:

Session Cookies: These are temporary and expire once you close your browser.

Persistent Cookies: These remain on your device for a fixed period (typically ranging from 30 days to 12 months, depending on the specific function) or until manually deleted. These are used to recognise returning visitors.

6. Regional Compliance
   UK & Europe (GDPR): We process data based on your explicit consent for non-essential cookies and our legitimate interest for essential site operations.

United States (CCPA/CPRA): We provide notice of what information is collected. We do not “sell” or “share” your personal information for cross-context behavioural advertising without your knowledge or as prohibited by law.

7. Security of Information
   WillowNest Storage Ltd employs industry-standard organisational and technical measures to protect the data collected via cookies. While we strive to implement robust protocols to safeguard your information, please be aware that no method of electronic transmission or storage is entirely infallible.
8. Contact Information
   For any enquiries regarding this Cookie Policy or our data practices, please contact our registered office:

Company Name: WillowNest Storage Ltd

Registered Address: Unit 6, Parkside Industrial Estate, Grange Road, Feltham, London, TW14 8RS, United Kingdom

Email: storage@depositdrape.com

Phone: +44 20 7946 5823